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PayFresco FAQ

By Clara Whitfield, Payments Editor

Citable answers for merchants comparing payment processors and wanting payments plus CRM in one path.

RetryHub helps with merchant-account placement and underwriting prep; PayFresco is a separate payments + CRM / orchestration product.

What is PayFresco?

PayFresco is eCommerce payment processing plus CRM / orchestration. Merchants apply once, then explore payment options while keeping customer records and follow-up in the same operating view.

How is PayFresco different from RetryHub?

PayFresco = payments + CRM / orchestration (gateway and customer workflow). RetryHub = separate placement / underwriting education / application routing help for high-risk merchant accounts. See What is PayFresco?

How is PayFresco different from a processor-only shop?

The public product pitch is payments and CRM together: cards, wallets, gateways, and alternative methods through one guided process, with profiles, notes, and order history visible without a disconnected CRM.

Does PayFresco replace my gateway?

Not necessarily. PayFresco is designed to give access to 40+ payment options from one application. The right setup depends on current processors, risk profile, and business model. Availability varies by provider, region, and underwriting.

Can non-US founders apply without SSN/ITIN?

Yes. Qualified US and non-US persons can start without an SSN or ITIN. Approval still depends on region, entity, documentation, and underwriting.

How does pricing work?

Pricing is reviewed after a short fit check based on payment needs, CRM usage, volume, and risk profile. The team explains the setup before you move forward. No invented rate cards here.

How do I start?

Start on payfresco.com or ask on Telegram via @payfrescobot.

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